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Our business expertise

Innovation & Digital​

The Innovation & Digital Business Team’s ambition is to support financial institutions and new players (fintechs, players from other industries…) in their digital transformation, from the early stages of reflection (digital strategy & ambitions, digital assessment, trajectory & roadmap…) to the implementation phase using agile methodology with our Product Owners.
Our passion for innovation leads us to be strongly involved in the market organizations and the FinTech ecosystem. We leverage these interactions to bring you a different perspective on your digital thinking, and think with you about the uses cases of tomorrow…

Our sectors

Retail Banking Private Banking Corporate Banking CIBGestion d’actifs Asset Management Investment Services Insurance

Use case

Use case 1

For a major insurer, business case to offer financial and extra-financial products and services on the homeownership process in an Open Banking approach

Use case 2

For a regional bank, evaluation phase for the revamping of the Corporate Webbanking portal

Use case 3

For a national bank – Support for the Digital Department in its Digitalization Program

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For a major insurer, business case to offer financial and extra-financial products and services on the homeownership process in an Open Banking approach

  • Identification of the pain points on the home ownership process
  • Highlighting innovative solutions developed worldwide to address these pain points (Fintechs, ESG, digital)
  • Identification of priority usecases and co-construction during design thinking workshops of 2 priority usecases
  • Formalization of the case study (Journey and pain points addressed, customer needs and impacted actors, products and services offered, data collected, methods of provisioning…)

For a regional bank, evaluation phase for the revamping of the Corporate Webbanking portal

  • Phase 1: Insight on competing portals and definition of objectives (pain points, vision, customer promise, needs to be covered, operating principles…)
  • Phase 2: Detailed definition of needs and prioritization (Persona workshop to capture key needs and processes, prioritization of functionalities (+100), definition of the IT architecture, MVP approach, etc.)
  • Phase 3: Case study (MVP scope, implementation plan & recommendations, project costing and financial trajectory, project roadmaps)

For a national bank - Support for the Digital Department in its Digitalization Program

  • Support in the project scoping phases (ambitions, digital trajectory, benchmarking, prototyping, technical orientations…)
  • Accompanying the Digital Task Force’s implementation projects using agile methodology with our digital consultants and product owners:
    • Redesign and modernization of the customer (household, corporate and professionals) website and mobile application
    • Implementation of a digitalized and automatic ERA process
    • Digitalization of the online credit application process
    • Redesign of the secure messaging system on digital channels and implementation of a shared space for data collection
    • Support for the DSP2 and Open Banking API implementation
    • Redesign of the digital asset processes with a Fintech
    • Steering of the digital trajectory
    • Overhaul of the management of client scopes